How to Remove Jammed Paper from HP Printer | Explained

We all know how frustrating it is when we are in the middle of printing something important, and the printer suddenly stops working due to a paper jam. Paper jams can be caused by various reasons, such as using a paper size that your printer cannot accommodate, using paper that is too thin or too thick, or using damaged or crumpled paper. No matter the cause, a paper jam can be fixed easily if you know how. In this article, we will guide you on how to remove jammed paper from HP printer safely and without damaging the printer.

Steps To Remove Jammed Paper from HP Printer

Following are the steps to Remove Jammed Paper from HP Printer.

Step 1: Turn off your printer

When you notice that your printer has jammed paper, the first thing you should do is turn the printer off. By doing this, you will prevent any damage to the printer and also prevent injury to yourself. Never try to remove the paper while the printer is on.

Step 2: Access the paper path

The next step is to access the paper path where the jam occurred. Open all the covers and carefully remove any paper that is visible. In some cases, you may need to remove the toner or ink cartridge to access the jammed paper. Always follow the printer manual’s instruction to avoid causing any damage.

Remove Jammed Paper from HP Printer

Step 3: Remove the jammed paper

Once you have access to the jammed paper, carefully remove it. If the paper is torn, be sure to remove all the pieces to avoid future jams. Avoid pulling the paper forcefully, as this can cause the paper to tear or leave pieces in the printer. Pull the paper out slowly and gently.

Step 4: Clear any remaining paper

After removing the jammed paper, make sure to clear the printer of any remaining paper. Use a flashlight to check for any small pieces of paper that may have been left behind.

Step 5: Test your printer

Once you have cleared the printer of any paper, close all the covers and turn your printer back on. Try printing a test page to make sure that the printer is functioning correctly.


Removing a jammed paper from an HP printer is not rocket science. By following the steps above, you will be able to remove a paper jam from your printer with ease. It’s essential to turn off your printer to prevent any damage to the printer and to avoid getting hurt. In case you encounter any difficulty while following the steps, it’s recommended you consult the printer manual or seek the help of an expert technician. Also, to avoid paper jams, always ensure that you use the recommended paper size, type, and quality for your printer. Practice regular cleaning and maintenance of your printer to keep it in tip-top shape.

FAQs on How to Remove Jammed Paper from HP Printer

Every printer user has had a moment of panic where they need to print an important document but the paper jams halfway through the process. In these moments of frustration, it may be tempting to pull the paper out forcefully, but this can cause serious damage to your printer. If you have an HP printer and have been struggling with removing jammed paper, do not worry. Here, we will answer some frequently asked questions on how to remove jammed paper from your HP printer.

Why does paper jam in my HP printer?

There could be several reasons why paper jams in your HP printer. Overloading the printer with sheets of paper beyond its capacity, misaligning the paper tray, using wrinkled or torn paper, and dust accumulation are some of the reasons that can cause paper jams.

What should I do when paper jams in my HP printer?

It is essential to power off your HP printer immediately when a paper jam occurs. Do not use force to pull out the paper, as this can damage the printer’s internal mechanisms. Instead, follow the printer’s manual instructions on how to remove jammed paper. Usually, the printer driver will display an error message with a specific code that indicates where the paper has jammed.

How can I prevent paper jams in my HP printer?

You can avoid paper jams in your HP printer by following some simple steps. Firstly, do not overload the printer with more paper than recommended. Secondly, keep the printer clean by dusting it regularly and cleaning the paper tray. Thirdly, use good quality paper that does not have wrinkles or tears. Lastly, align the paper correctly before printing, ensuring that it is stacked evenly in the tray.

What if I am unable to remove the paper jam from my HP printer, even after following the manual’s instructions?

If you have tried all the manual instructions and are still unable to remove the paper jam from your HP printer, it may be time to seek professional help. Do not attempt to remove the jammed paper with force or insertion of sharp objects, as this can permanently damage your printer. Contact an authorized HP service center to diagnose and fix the issue.

Can paper jams cause damage to my HP printer?

Yes, paper jams can cause harm to your HP printer’s internal mechanisms, as the jammed paper may get stuck in sensitive areas, causing mechanical failure. In worst-case scenarios, paper jams can harm the printer’s rollers, fuser, or toner cartridges. Therefore, it is essential to remove any paper jams immediately to prevent further damage to your printer.

Paper jams can be frustrating, but they are a common occurrence while printing with any printer. By following the tips mentioned in this blog post, you can prevent paper jams from occurring in your HP printer. If an incident does occur, avoid the use of force to remove the paper and follow instructions provided in your printer’s manual. Lastly, if you are unsuccessful in removing the jammed paper, it is best to seek professional help to prevent any further damage to your printer.

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