How to Bypass HP Printer Cartridge Error | Explained

HP printers are known for their superior quality, but like any other device, they can exhibit errors at times. One of the most common errors on the HP printer is the “cartridge error” message, which can be frustrating to deal with. The error message appears when the printer fails to recognize the cartridges that you have installed.

Fortunately, you don’t have to replace your printer or cartridge just yet. This blog post will provide you with a comprehensive guide on how to bypass the HP printer cartridge error.

Steps To Bypass HP Printer Cartridge Error

Following are the steps bypass HP printer cartridge error.

Check the Cartridges

The first step is to ensure that the cartridges you are using are compatible with your HP printer model. HP recommends that you use original cartridges designed for your printer, but compatible cartridges are also available from other manufacturers. Check the labels on the cartridges to confirm that they match your printer model. Additionally, ensure that the cartridges are correctly installed and seated in their respective slots.

Reset the Printer

If the cartridges are correctly installed and you’re still experiencing the cartridge error on your HP printer, try resetting the printer. Power off the printer and unplug it from the electrical outlet. Wait for about a minute, then reconnect the power cable and press the power button to turn the printer back on. This action will sometimes reset the printer and clear the error.

HP Printer Cartridge Error

Clean the Cartridges and Print Head

Dirty cartridges and print heads can cause your HP printer to show the cartridge error. When the cartridges or print heads clog with ink and dust, they can’t effectively communicate with the printer. To clean them, remove the cartridges and spray some alcohol-based cleaning solution on a soft cloth. Gently wipe the cartridges and print head until all the dirt and ink are removed. Reinstall the cartridges and resume printing.

Disable Cartridge Protection

The cartridge protection feature on most HP printers is designed to protect against counterfeit or cartridges that have been refilled multiple times. However, using non-original cartridges can also trigger the error message. You can disable the cartridge protection setting by following these steps:

• On the printer control panel, click “Settings” and select “HP Cartridge Protection.”

• Click “Disable” to turn off the setting.

• Save the changes and exit the settings menu.

By disabling the setting, you can continue using third-party cartridges without encountering the cartridge error.

Upgrade Firmware

Updating your HP printer firmware can help fix bugs and glitches that cause the error. To upgrade the firmware, follow the steps below:

• Go to the HP support website and search for your printer model.

• Download the firmware update file, then save it to your computer.

• Run the firmware update file and follow the on-screen instructions to complete the installation process.

The firmware update may take some time depending on your internet connection speed. Once installed, restart your printer and try printing again.


The HP printer cartridge error can be frustrating to deal with, but the above solutions will help you bypass the error. Before you try any of the methods, ensure that you have genuine or compatible cartridges relevant to your printer model. If you’re still experiencing the error, you can reach out to HP customer support for further assistance. With our comprehensive guide, you’ll be able to get your printer up and running in no time. Happy printing!

Tips to Avoid HP Printer Cartridge Error in Future 

Printer cartridge errors are one of the most common issues that occur in HP printers. These errors can prevent you from printing your important documents, and they can be frustrating to deal with. However, with a bit of preventative maintenance, you can avoid these errors in the future. In this article, we will share some tips to help you avoid HP printer cartridge errors.

Use Genuine HP Cartridges

One of the main reasons why cartridge errors occur is due to the use of non-genuine HP cartridges. If you want to avoid such errors, it is essential to use only genuine HP cartridges. The use of non-genuine cartridges can cause compatibility issues with your printer, leading to errors. Genuine cartridges may be more expensive, but the extra cost is worth it because they are guaranteed to work with your printer.

Keep Your Cartridges Clean

Clean cartridges are vital to ensure that they work smoothly. Dust and debris can get inside your printer and accumulate on the cartridges, leading to clogs and blockages. Use a soft, dry cloth to wipe the cartridges down every time you replace them or notice any dust buildup. Be sure to do this gently so as not to damage the cartridge.

Store Your Cartridges Properly

If you do not use your printer regularly, it is important to store your cartridges correctly. Storing the cartridges improperly can result in dry ink and, ultimately, a malfunctioning cartridge. HP recommends storing cartridges in the packaging they came in, in a dry, cool, and dark place. It is best to store them away from light and heat sources.

Keep Your Printer Software Up-to-Date

The software that runs on your printer is essential for it to work correctly. Make sure your printer software is up-to-date by regularly checking for updates on HP’s website. Updating the software will ensure that it is compatible with your cartridges and that they work smoothly.

Handle Cartridges with Care

It is vital to handle your cartridges with care. Do not drop them or shake them violently, as this can cause damage to the cartridge. Do not touch the print head or any copper-colored parts, as this can damage the cartridge and affect its performance.

Printer cartridge errors can be incredibly frustrating, but they can be avoided with the proper maintenance. Use genuine cartridges, keep them clean, store them correctly, keep your printer software up-to-date, and handle your cartridges with care. If you follow these tips, you can avoid HP printer cartridge errors, and your printer can continue working smoothly for years to come.

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